FAQs
Plumbing questions, answered straight
The questions we hear most from customers around Dandenong and the South-East. Can't find yours? Ask us directly — we answer plumbing questions all day.
Do you service Dandenong?
Yes — Dandenong is home. JJ Pro Plumbing is based at 13 Raymond St, Dandenong VIC 3175, and we service the whole of Dandenong, Dandenong North and Dandenong South, plus the surrounding South-East Melbourne suburbs.
Which suburbs do you cover?
Our home turf is Dandenong and the surrounding South-East suburbs — Noble Park, Springvale, Keysborough, Endeavour Hills, Hallam, Rowville, Mulgrave, Clayton, Oakleigh, Berwick and Cranbourne — but we take on work right across metropolitan Melbourne. Wherever you are in Melbourne, get in touch.
How quickly can a plumber attend?
It depends on the job and the day. Tell us what's happening when you get in touch — genuinely urgent problems like burst pipes or sewage overflows are prioritised, and we'll give you an honest arrival window rather than a promise we can't keep.
How much does a plumber cost?
It depends on the job, which is why we don't publish one-size-fits-all prices — they're rarely honest. Describe the problem (photos help) and we'll give you a clear, obligation-free quote before any work starts. No surprises on the invoice.
What should I do if a pipe bursts?
Turn the water off at the meter (front boundary of the property, turn clockwise), open cold taps to drain the pipes and relieve pressure, switch off electricity to affected areas if water is near wiring, then call a plumber.
How do I know if I have a blocked drain?
Early signs include water draining slowly, gurgling sounds from drains or the toilet, bad smells from floor wastes, and water backing up in one fixture when you use another. If sewage is coming back up or the outside gully is overflowing, treat it as urgent.
Do you provide emergency plumbing?
Yes — JJ Pro Plumbing is available 24 hours, 7 days a week. If you have an urgent problem — a burst pipe, major leak or sewage overflow — call 0455 221 063 any time, day or night, and tell us exactly what's happening.
Do you service residential properties?
Yes — homes are the bulk of our work: houses, units, townhouses and apartments, both owner-occupied and rentals.
Do you work with property managers and real estate agents?
Yes. We handle maintenance and repairs for rental properties across the South-East, work to your approval processes, and provide written reports and photos so owners can see exactly what was done.
Do you do commercial plumbing?
Yes — we work with business owners, landlords and property managers on shops, offices, clinics, warehouses and factory units across Dandenong and the South-East, including Dandenong South's industrial precinct.
Need a plumber in Dandenong or the South-East?
Tell us what's going on and we'll give you a straight answer and an obligation-free quote.
Based at 13 Raymond St, Dandenong VIC 3175, Australia