Privacy Policy
This is a plain-English summary of how this website handles your information. It is general information, not legal advice — the business owner should have this policy reviewed before launch.
What we collect
When you submit our quote form we collect the details you provide: your name, phone number, email address, property address (if given), the service you need, your description of the problem and any photos you attach. That's it — we don't ask for information we don't need to respond to you.
How we use it
Your details are used for one purpose: responding to your enquiry and, if you proceed, carrying out the work. We do not add you to marketing lists, and we do not sell or share your information with third parties for their marketing.
Analytics
If analytics is enabled on this site, we use it in aggregate to understand how visitors use the website (for example, which pages are most useful). Analytics data does not identify you personally.
Storage & security
Quote requests are delivered to our business email. We take reasonable steps to protect information in transit and storage, and we keep enquiry details only as long as needed for the enquiry and any resulting work or record-keeping obligations.
Your rights
Under the Australian Privacy Principles, you can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it where we have no obligation to retain it. Contact us using the details on the contact page and we'll sort it out.
Contact
Privacy questions can be directed to JJ Pro Plumbing, 13 Raymond St, Dandenong VIC 3175, Australia, or by email at jjproplumbing1@gmail.com.